| Lifetime Guarantee 1. Customer must have the puppy examined by a licensed veterinarian within two (2) business days of receipt. Please keep your receipt(s) of all visits in a safe place for future reference. 2. In the event of the death of your pet due to genetic or hereditary disease Lovemypup.com will replace the pet with another of equal or greater value. 3. In the event of the death of your pet due to genetic or hereditary disease throughout the pet’s entire life, Lovemypup.net will issue a credit in the amount of 100% of the original cost towards the purchase of a replacement pet. Such credit shall be good for 90 days from date of death of the pet. 4. The Buyer is responsible for the daily health care and maintenance of the pet, including all immunizations and examinations recommended after purchase, as well as providing necessary medication and follow-up treatments from veterinarian visits. 5. The value of the pet for the purpose of this guarantee is solely the original purchase price, not including shipping costs, crate and health certificate. 6. In the event this guarantee is exercised, the registration papers must be returned to Lovemypup.net LIFETIME DEATH GUARANTEE All of our puppies come with a LIFETIME DEATH GUARANTEE – the best guarantee in the industry. 7. Lovemypup.net guarantees the life of your pet for its entire life. The only exclusion is for the death of the pet due to Buyer’s negligence. 8. In the event of the death of the pet due to accident, Lovemypup.net will issue a credit in the amount of 50% of the original price toward the purchase price of a replacement pet of equal or greater value. Credit must be used within 90 days of the pet’s death. 9. In the event of the death of the pet due to accident, a death certificate from a licensed veterinarian must be presented to Lovemypup.net within five days of the accident. 10. For the purpose of this Lifetime Death Guarantee, the value of the pet is limited to the original purchase price of the pet, not including shipping costs, crate, health certificate or administrative fee. 11. In the event this guarantee is exercised, the registration papers must be returned to Lovemypup.net at the time the claim is made. LIFETIME LOST/STOLEN GUARANTEE 12. In the event that the pet is ever lost or stolen, Lovemypup.net will issue a credit in the amount of 50% of the original price towards the purchase price of a replacement pet of equal or greater value if the puppy had a Microchip. The Buyer must provide proof of the Microchip. Such credit must be used within 90 days of the pet’s disappearance. 13. In the event that the pet is lost or stolen, the Buyer must advertise the lost pet in a major local newspaper for a period of one week starting twenty-four (24) hours after the loss. In addition, the Buyer must notify the police, Humane Society and Animal Control of the loss. 14. The Buyer must present to Lovemypup.net with copies of the police report, the advertisement and paid advertisement bill in order to exercise this Guarantee. 15. For the purpose of this Lifetime Lost/Stolen Guarantee, the value of the pet is limited to the original purchase price of the pet, not including shipping costs, crate, health certificate or administrative fee. Immunizations: 16. In order to maintain the limited guarantees outlined herein, the Buyer must have all annual immunizations done by a duly licensed veterinarian. Implied Warranties: 17. The Seller disclaims any and all implied warranties of merchantability and fitness. All Sales are Final: 18. The Seller will not accept any returns other than pursuant to the Guarantee, below and under those circumstances the Pet shall only be replaced. Venue and Jurisdiction: 19. Venue and jurisdiction for litigation arising out of or related to Lovemypup.net shall lie exclusively in Webster County, Missouri. Administrative Fee. 20. To the extent that your Pet has not yet been shipped an administrative fee of 50% shall be retained by Lovemypup.net should Buyer decide to cancel their order. This fee will be used to relist the puppy. Limitations of Guarantee: 21. The Guarantees herein are non-transferable. The pet must be in good physical condition. No replacement will be given if the pet has been bred or develops hip dysplasia due to excessive weight gain resulting from the dog being neutered or spayed. No replacement will be given if breeds that are known to be prone to hip dysplasia are overweight or over-exercised. No replacement will be given if the registration application form has expired. Customer must follow the Lovemypup.net recommended nutritional program, including recommended food and vitamin supplements. Customer must retain all receipts for food, vitamins and vet records to show adherence to this guarantee. Pets must not be over-exercised during their growth period, the first two years of life. Over-exercising is defined as follows: running with the dog or jumping the dog. All of the above-mentioned conditions must be met or all Guarantees will be void. A licensed veterinarian must do all laboratory verifications. Customer is responsible for transportation costs to and from Lovemypup.net. If any Lovemypup.net puppy is found and certified by a licensed veterinarian to have congenital or hereditary disorders that adversely affect the health of the animal, and if Lovemypup.net is notified within two (2) business days of the veterinarian's determination, then lovemypup.net will provide a replacement pet of equal value. However when making a claim, Lovemypup.net may request the customer to get a second opinion from another vet before being reviewed by our vet. Lovemypup.net will not be responsible for veterinarian fees or shipping costs. Lovemypup.net is not responsible for any veterinarian expenses accumulated on returned or replaced pet. 22. Transportation is arranged through third party carriers frequently there are delays for numerous reasons including but not limited to weather, logistics, mechanical failure or other unforeseen events. Thus, Lovemypup.net shall not be responsible or liable directly or indirectly for any delays that may cause you inconvenience or financial loss. 23. This contract is not valid outside the United States, nor is the contract, or the guarantee herein assignable. 24. Registration papers for all registered puppies will be sent by regular mail or with the puppy. If the papers are lost, the purchaser is responsible for the cost of obtaining new papers. However, we will assist you by providing a copy of these papers. It can take up to 6 months to 9 months to get registration papers. 25. This Agreement represents the total agreement between Lovemypup.net and the buyer and no other terms or conditions shall be valid to this sale. The Buyer has read this agreement and agrees to the terms and conditions herein. The purchaser acknowledges that he or she has read, understands and agrees to the terms of this document. No cash or credit card refunds. A store credit, valid for 90 days, shall be issued upon the limitations stated herein. Please complete form then click submit when purchasing a puppy |